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Service Time
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Our production is always
scheduled to provide you with a high quality product in a short amount of
time. A properly submitted order on AllStar Software typically ships
within 1 week. Orders that do not require individual packaging ship in
about 2 days less. Failure to include images that are properly exposed,
recorded and the proper AllStar reports may delay your order and could
result in additional charges.
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Payment/Credit Options
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A check or money order must
be sent along with each order. If payment is not received, your order will
be shipped with a $8.00 C.O.D. fee added per shipment. Visa and MasterCard
are accepted. Any NSF checks received will have a $25 return check fee
applied and any future orders may be shipped C.O.D. cash only.
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Copyright Photos/Images
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We cannot and will not
knowingly copy or print photographs or images that are copyrighted or have
a studio name imprinted without the written permission of the copyright
owner. By submitting any images or other material, you guarantee that you
have permission to print any logos, images or other visual symbols.
AllStar Color Lab will not be held responsible for any violations. No
exceptions.
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Change of Order Policy
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We are focused on a rapid
delivery of product to you. On those occasions where you need to change
any order that is already in production and the original order has not yet
been printed, the requested change will be made for a $5.00 change of
order fee.
If the original order has already been printed and you require changes
that delete a part of your original order, you will be billed for printing
charges for those deletions.
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Ownership of Graphic
Designs
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All preparation, designs and
layouts are copyrighted and remain the property of AllStar Color Lab. Fees
charged are for special handling and do not transfer rights of ownership.
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Remakes & Reorders
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Reorder and remakes are
priced at a higher pricing structure and have a longer delivery time from
original orders. If exact matching color is not important, you can use the
AllStar Software as an original order. Please keep in mind, all orders
over $100.00 ship free.
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Limitation of Liability
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The care of all property and
materials while in our possession is the highest priority of AllStar Color
Lab and its parent company Markham & Company, Inc. However, proper
handling and archiving of images is your responsibility. AllStar is not
responsible for loss, damage or delay of shipment caused by the U.S.P.O.,
UPS or any other method of delivery used. Submission of an order
constitutes acceptance of these terms.
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Shipping
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All orders over $100 will be
shipped UPS Ground and AllStar Color Lab will pay for normal shipping
(unless specified otherwise). If you prefer another carrier, please
contact us. Orders under $100 will be charged shipping.
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